Бронь Отеля — независимая туристическая сеть, предлагающая более 200 000 отелей по всему миру.Подробнее
The service at reception went about and beyond when they realised they assigned our young family a room with smoke smell.
Ding
апрель 2024 г.
The breakfast offers a great variety of local, Asian to International cuisine, which are also delicious and fast in replenishment. The location is very convenient that close to the famous shopping malls and Jing An Temple, which is extremely beautiful, in particular when lights turn on during nighttime. The decoration of the hotel is also great, with a calm yet grand atmosphere. One point worth mentioning is that we took a taxi from Long Yang Road Station to the hotel. However, the taxi driver did not charge us according to the meter, but saying that it should cost RMB 200 (with a non-official receipt given to us). We told the hotel staff of such bad experience. The hotel staff was so enthusiastic and proactively assisted us to try to lodge a complaint to the taxi calling platform or the taxi driver direct. Despite it was unsuccessful at last, his attitude and services offered deeply impressed us, which have gained our appreciation.
Jacky
июль 2025 г.
I sprained my foot the first night I was in Shanghai. The staff were very helpful and brought ice to my room and even offered to help if I needed to go to the hospital. The next day my family went out and I ordered a walking stick and some compression socks over Dianping but I had some trouble with the app and the hotel sent a concierge to come to my room to help me with the order. The next night, the staff who attended to me the first night called to check on me and even brought me Yunnan Baiyue for me to spray my foot. I am thankful to all the staff for helping me and taking care of me during my entire stay. They really went out of their way to assist me.
C
апрель 2025 г.
amazing central location, a steps away from Nanjing shopping street and bunch of restaurants. We got room with beautiful city view and Jing’an temple that light up during the night. Concierge is really helpful to book restaurants, and suggesting everything we need. Breakfast has immense options. Bed & room is very comfortable. Shout out to Camille from reception staff who makes everything super easy breezy, from the personal greetings, in room check in even she have little surprise birthday cake for me! Definitely will return when we go back to Shanghai!
Ahmad
июнь 2025 г.
The booking dept is friendly and efficient. My bday celebration was on the agenda of the hotel and the whole team did everything they could to make my stay memorable and seamless! The price, the executive room given to me with the breathtaking view, the flexible check-in and check-out time for me as a part of my bday treatment, the check-in and check-out experience with the reception counter at horizon club and on the ground floor, my bday cake and etc. The cleaning service was efficient. The luggages service went extra miles to help load my bags. The concierge was very helpful to help me send a courrier. The Horizon Club offers great teas and snacks. The breakfast downstairs was very good, but the breakfast at the horizon club was top notch.
Jianlan
январь 2025 г.
Superb selection and nice and fresh
Francis
сентябрь 2024 г.
the staff were very friendly and helpful. The staff were always attentive and wanted to go the extra mile to help when we asked any questions. Even the staff that didn't speak English, tried their best to use an App to translate and explain or find a person that could help us.
Hadi
декабрь 2024 г.
Excellent stay. Very comfortable. Breakfast is very good considering Asia standards. Hotel is connected underground to the subway through the mall, 5min walk, no stairs.
Samuel
апрель 2025 г.
Everything is great about this hotel .. beds are comfortable, quite rooms, amaaaaazing staff, especially a girl on the reception named Camile who was very helpful, supportive, and patient.
Mohammed
июнь 2025 г.
We had access to the lounge and it was really nice. Drinks are always available and there is often food too. The buffet for breakfast is excellent. The gym is excellent too with good pool and spa area. Location is great and overall experience was 5 star.
Philippe
январь 2025 г.
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+1 (888) 385-8465